Last updated: April 2022

To ensure everyone's safety, we are asking all guests, speakers, suppliers and our team to follow the event guidance listed below.

We have implemented these measures to offer reassurance and to provide a safe networking environment for all of our guests. Your health and safety is our highest priority and we are doing all we can to ensure our event causes no disruption to you or your business.

When attending a Forum event, please:

• Do not attend if you are feeling unwell or have any symptoms of COVID-19 (i.e. high temperature, new continuous cough, loss or change to your sense of smell or taste).
• Wash your hands for 20 seconds or use the sanitiser provided throughout the venue.
• Read the confirmation instructions which will be sent to you prior to the event. These will include any venue specific instructions for your arrival and safety.

Event cancellation and refunds

If you are unable to attend a pre-booked event please let us know as soon as possible by either logging into your Membership Area and cancelling your place from there, or by contacting a member of the Forum team on 0191 500 7780.

If the event carries an additional charge to attend, we request a notice period (usually 72 hours) to allow us enough time to cancel any committed catering expenses with the event venue. Cancellations made after that cut off point are charged in full.

If the Forum has to cancel an event due to local or national Government restrictions, attendees will be offered the opportunity to transfer their tickets to a rescheduled event, where possible, or offered a credit note/full refund.

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