Is coaching the fix for everything?

Posted on the 20 August 2019

Is coaching the fix for everything?

We’ve been talking about coaching skills, something that we train a lot of sales leaders, managers and directors on. Helping them to learn a new skill and improve on any existing development work that they’ve been doing.  Some ask us: Is coaching a panacea, is it the fix for all ills?

The answer is ‘yes’ and ‘no’.  It’s like anything, there’s no one single tool that will fit every option. Coaching isn’t going to fix everything but what we do know is when coaching is applied in the right way, the ‘ask’ rather than ‘tell’ way, it becomes a powerful development tool. You can read more about the different development tools in our last blog Is coaching the right tool to use?

The power of ‘Ask’

The interesting thing is when we speak to sales leaders, managers and directors they very often fall into the trap of ‘tell’, it’s very little about ‘ask’. The ‘tell’ bit is powerful and does work but when it comes to coaching, it’s the “ask” that they tend to be furthest away from.

So, when we encourage a coach to add more tools to their development toolkit by asking more questions. That different approach allows them to get more out of the individuals around them rather than their traditional ‘tell’ approach does. OK, so sometimes ‘tell’ is appropriate, but if what somebody needs at that point is coaching, then let’s not tell, let’s coach properly and “ask”.  So, if “tell” is appropriate use tell, where “ask” is appropriate, use coaching.

If you are new to coaching you may want to take a look at New Results three day “Train the Coach” course to really give you coaching skills a boost.

Train the Coach 3 day course (18th September, 2nd and 16th October)

This course has been in development for over 10 years, with the team that designed and delivered coaching programmes in FTSE100 companies.

Coaching is a brilliant and, at times, misunderstood business tool. Over the three days together, we’ll be:

  • Understanding exactly what coaching is (and what it’s not)
  • Helping you to understand when it’s the right time to coach
  • Focusing on the power of non-directive coaching (asking not telling)
  • Giving all of the key tools and skills you need as a coach
  • Knowing who and when to coach
  • Giving you the coaching skills needed to help your team to be in the place that they need to be
  • Using a framework to use in formal 1:1 sessions with the flexibility to deliver “in the moment” coaching
  • Helping you in creating your own coaching contract and in delivering evidential feedback

Working together as a group, you'll bring the model to life so that you’re ready to use your new coaching skills when you’re next at work.

You will get an opportunity to test your new coaching skills in a safe and supportive environment.

This is a practical training course with a range of interactive exercises. Did we mention we don’t use PowerPoint? It’s a session of discussion, doing and discovery.

Included as part of the price; 6 months of post-session support, access to additional resources, workbooks, refreshments and lunch.

Please note: This is a 3 day course.

Day 1 is 18th September

Day 2 is 2nd October

Day 3 is 16th October

It's also live on our website

The course is £595 (excluding VAT) per person for the full three days of development.

Book through the website or directly with Nevil Tynemouth at