Pacifica Group Expands UK Appliance Repair Operation

Posted on the 16 September 2020

Pacifica Group Expands UK Appliance Repair Operation

Pacifica Group has increased the footprint of its domestic appliance services division in the South and East of England following the acquisition of TK Garnham & Sons Ltd.

The Suffolk-based business will become part of Pacifica Appliance Services, which is one of the UK’s largest appliance repair specialists.

Working closely with manufacturers such Electrolux, Sony, Hisense, Vestel, Howdens (Lamona) and LG along with major retailers, such as Argos and Shop Direct, and insurance providers, Pacifica completes in excess of a quarter of a million repairs each year.

Founded 40 years ago, TK Garnham has become a highly successful, family-run appliance repair and service business completing around 25,000 jobs per year working with manufacturers including Electrolux, Beko and Zanussi.

From its base in Ipswich, the company, which employs 30 people, supports customers across East Anglia, Central England and the South East.

Current directors Darren and Keith Garnham, sons of founder Terry Garnham, along with the company’s workforce, will remain with the business, joining the team at Pacifica Group, which has more than 250 engineers operating across the country.

The deal is part of Pacifica Group’s strategic expansion, assisted by growth investor Synova Capital that has partnered with Pacifica’s founders to support both organic and acquisition led growth.

Kevin Brown, CEO of Pacifica Group, said: “TK Garnham has a fantastic reputation in the appliance industry and in the South and East of England, which makes it an ideal addition to Pacifica Appliance Services. The acquisition of the business adds more high-quality engineers to our already strong workforce and increases our presence in the South of the country.

“I am also pleased that Darren and Keith are joining Pacifica; their experience and market knowledge will be invaluable to delivering further growth to our business.”

Darren Garnham said: “We are very proud to become part of Pacifica Group. It has quickly become a significant player on a national stage, which will benefit our business. The infrastructure, resources and additional relationships with manufacturers will support the further growth of our operations in our region, which will add value to the wider expansion of Pacifica Group.”

Pacifica Group was advised on the acquisition of TK Garnham by its legal partners Ward Hadaway, led by corporate finance partner James Nightingale. James said: "Ward Hadaway is delighted to have supported Kevin and the rest of the Pacifica team on the purchase of TK Garnham and I'm sure it will prove a strong addition to the Pacifica Group and further enhance Pacifica's excellent reputation nationally."