Member News
Pulse Reviews, a dynamic software-as-a-service (SaaS) startup, proudly announces the launch of its innovative dashboard designed to transform online customer feedback into actionable business intelligence. This new platform is tailored to empower businesses by enhancing their utilisation of Google Reviews, thereby improving their online reputation, optimising SEO, and boosting sales.
Co-founded by tech visionaries Dean Benson and Kiya Phillips, Pulse introduces an advanced approach to managing online reviews. “Our platform doesn’t just aggregate data; it delves deep into analytics to provide meaningful insights that businesses can directly apply,” said Dean Benson. The dashboard’s centrepiece, the Pulse Score, is a sophisticated metric that refines traditional rating systems. It integrates diverse factors such as the timeliness of reviews, the credibility of reviewers, and comprehensive sentiment analysis.
Designed with precision, the Pulse dashboard offers an intuitive, user-friendly interface equipped with tools that deliver insights and real-time analytics. “Businesses can now effortlessly monitor their performance, identify emerging trends, and promptly react to customer feedback, which is crucial for maintaining a competitive edge in today’s fast-paced market,” added Kiya Phillips.
In addition to its core functionalities, Pulse is committed to helping businesses of all sizes understand the narrative behind each review. This understanding enables companies to strategically address areas needing improvement and to commend operations that resonate positively with customers. The platform also offers customisable reports, enabling businesses to tailor insights to their specific needs, making data-driven decisions easier and more effective.
Pulse is currently available to businesses aiming to leverage their Google Reviews to enable growth and enhance customer engagement effectively. The company’s robust support system ensures users can maximise the benefits of the dashboard, with continuous updates and new features regularly introduced.
Follow Pulse on Social Media:
Facebook | Instagram | LinkedIn | X
Connect with Pulse Reviews' co-founders:
 |
 |
|
| Dean Benson | Kiya Phillips | |
| LinkedIn | EF Member Profile |
