Ann‑Marie Middleton is the co‑founder and Chief Operating Officer at Zaltek, a cybersecurity-focused Managed Service Provider based in the North East of England. She oversees the company’s operations and service delivery, ensuring every client receives the responsive, concierge-style support Zaltek is known for. With a background in both hospitality and technology, Ann‑Marie brings a rare mix of emotional intelligence and operational discipline to everything she does.
In addition to her work at Zaltek, Ann‑Marie is also the co‑founder of GroundSight, a data and AI consultancy helping organisations unlock insights and drive smarter decisions. GroundSight works with clients to clean, structure and analyse complex data, but goes further - embedding AI tools that automate workflows, surface hidden patterns, and support intelligent forecasting. The consultancy’s approach is grounded in real-world needs, helping businesses apply AI in practical, meaningful ways that lead to tangible outcomes.
Originally from the west of Ireland, Ann‑Marie moved to Newcastle over 22 years ago and proudly calls it home. A devoted mother of four, she brings empathy, sharp focus, and a strong work ethic to every project.
Whether she’s building resilient support systems at Zaltek or enabling data‑driven innovation at GroundSight, Ann‑Marie leads with clarity, care, and a passion for helping people and organisations thrive through technology.
