Business must respond to customers’ changing needs and expectations if the economy is to bounce back from the pandemic, an Entrepreneurs’ Forum panel event heard.
In our second episode of Talking Future, Yvonne Bell speaks to Dean Benson, CEO of Visualsoft, about the future of ecommerce and how COVID has accelerated the adoption of e-commerce and omnichannel shopping.
Tell me about your background in business
I couldn’t have ever contemplated one day being the managing director of a cleaning company employing 60 people when, after leaving Harton Comprehensive in South Shields, I won a scholarship to study an HNC in electrical and electronical engineering – part of a programme designed to encourage more women into engineering.
On Monday 11th May, we announced ‘Forward’, our initiative developed in collaboration with Forum members and partners to respond to the unique challenges faced by business since March 2020.
The most forward-thinking and innovative businesses have evolved in parallel with human behaviour, observing changes in consumer preferences that shape how they market, sell, and deliver their customer service.
We're celebrating the latest cohort of entrepreneurs to graduate from our Scale-up Leader’s Academy.
Twelve North East entrepreneurs completed the six-month programme last week following a final session with Scale-up Leaders’ Academy coach Ian Kinnery.
The new normal is a phrase we’ve heard an awful lot of over the past few months. What will our post-Covid world look like? How will we get the economy moving again? And how can brands make sure their voices continue to be heard?
We’re excited to bring you Talking Future, a new podcast by the Entrepreneurs’ Forum which focuses on the lives and work of North East entrepreneurs, their views of the future and how they are innovating as they plan ahead.
Simon Middleton, leading strategic brand advisor and author of bestseller ‘Build a Brand in 30 days’, advised entrepreneurs to build a brand that “gives something back” during the Entrepreneurs’ Forum latest exchange event.
